Feb
26
Written by:
Editor
2/26/2009 8:36 AM
The increasing globalization of business has caused enterprises to seek new ways to improve the productivity and efficiency of their workforce while performing multiple tasks (either at their desks or on-the-go). This has placed the spotlight on unified messaging (UM), the technology that facilitates anywhere and anytime access to non-real-time messaging.
New analysis from Frost & Sullivan finds that the market earned revenues of $708.1 million in 2008, with UM contributing approximately 51 percent of the total enterprise voice and UM market revenues.The UM market may not have produced impressive numbers in 2008 but it has certainly made an impression on the minds of end-users. From being considered a "nice-to-have" application, UM has graduated into the "must-have" class.
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